Job Title: Home Care Administrator
Client: CareBuilders At Home

Job Summary:
We are seeking a highly motivated and experienced Home Care Administrator to lead and manage our private duty, non-medical home care agency client. The Administrator will be responsible for overseeing all operational, fiscal, and programmatic activities, ensuring compliance with relevant regulations, driving sales and business development, and fostering a high-quality care environment. This role requires strong leadership, strategic planning, and organizational skills.

Key Responsibilities:

• Operations & Compliance: Manage day-to-day agency operations and staff, ensuring compliance with federal, state, and local laws. Develop and implement policies and procedures to ensure high-quality care and efficiency.

• Sales & Business Development: Identify and pursue new business opportunities to expand the agency’s client base. Develop and execute marketing strategies to increase agency visibility and attract new clients.

• Client Relationships: Build and maintain strong relationships with clients, referral sources, and other external stakeholders to enhance service delivery and grow business.

• Recruitment & Staff Management: Recruit, hire, train, and retain staff, fostering employee development and maintaining a positive work environment. Oversee a continuous in-service training program to improve employee skills and client care.

• Financial Management: Oversee financial operations, including budgeting, pricing services, and reporting to the Governing Body. Monitor and manage expenses to ensure financial sustainability and profitability.

• Program Development: Lead program development and modifications to meet client needs and adapt to market trends. Devise short- and long-term plans for service expansion and improvement.

• Performance & Quality Assurance: Monitor and evaluate agency performance through regular audits, client feedback, and outcome assessments to ensure consistent quality of care.

• Leadership: Provide leadership and guidance to management and staff, conducting regular performance appraisals. Organize and lead regular staff and management meetings to ensure smooth operations.

Qualifications:

• Experience in home care administration, sales, and business development.
• Bachelor's degree highly preferred.

• Strong knowledge of healthcare policies, quality assurance, and personnel management.

• Proven track record in driving sales and expanding business in a service-based industry.

• Strong leadership, communication, and problem-solving skills.

• Ability to plan, organize, and manage resources effectively.

• Understanding of budget management, financial oversight, and pricing strategies.

Physical and Mental Demands:

• Ability to handle stress and work independently.

• Must have a valid driver’s license and the ability to travel as needed.