Job Summary

The Program Coordinator supervises client cases to ensure the effective implementation of Applied Behavior Analysis (ABA) services. This role provides clinical and operational support to staff delivering one-on-one services to clients/students across home, school, clinic, and community settings.

This is a managerial-level position with direct reports.

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Key Responsibilities

Clinical Program Oversight

• Develop, implement, and oversee individualized treatment programs, including behavior reduction and skill acquisition plans

• Supervise, train, and mentor staff (including RBTs) in program implementation

• Design effective reinforcement systems

• Meet or exceed billable hour expectations based on assigned region, caseload size, and clinical team needs

Assessments & Reporting

• Conduct clinical assessments, including Functional Behavior Assessments (FBA) and functional analyses

• Design, manage, and interpret data collection systems

• Prepare and maintain client progress reports

• Ensure client safety and maintain confidentiality at all times

Supervision & Training

• Observe clients and staff across home, school, and community environments

• Provide daily onsite supervision of staff and client programs

• Conduct in-service trainings and seminars

• Train families on implementation of behavior intervention plans

• Provide supervision to Registered Behavior Technicians (RBTs)

• Maintain BCBA certification and applicable state licensure requirements

• Availability to work at least two evenings per week and serve as PC on duty as needed

Team Collaboration & Leadership

• Participate in professional development activities

• Support staff in delivering high-quality clinical services

• Act as a member of the management team

• Conduct new client intakes

• Collaborate with families and external providers (e.g., schools, physicians, wraparound services)

• Communicate with insurance providers regarding progress and service authorization

Operational Support

• Promote a culture of collaboration, accountability, and open communication

• Build and maintain productive professional relationships

• Facilitate communication across departments

• Ensure adherence to professional and organizational standards

• Support performance management for direct reports

• Perform additional duties as assigned

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Working Conditions

Services are provided across clinic, home, school, and community-based environments.
Responsibilities may include:

• Providing hands-on assistance with activities of daily living (e.g., feeding, toileting)

• Exposure to bodily fluids (PPE provided)

• Implementing safe crisis management techniques for clients displaying aggressive behaviors

Physical requirements include:

• Lifting up to 15–50 lbs

• Standing, kneeling, bending, and sitting for extended periods

• Supporting client body weight when necessary

Must be able to:

• Work a flexible schedule, including evenings and occasional weekends

• Travel locally throughout the workday with reliable transportation

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Qualifications

Education

• Master’s Degree or PhD in:

  • Psychology

  • Special Education

  • Early Childhood Education

  • Child Development

  • Or related field

• Knowledge of Autism Spectrum Disorder (ASD) required

Certifications & Licensure

• Current Board Certified Behavior Analyst (BCBA) certification required

• Valid driver’s license and active automobile insurance

• Ability to travel within the community throughout the workday

• State Child Abuse and Criminal History Clearances (no record)

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Skills & Competencies

• Empathetic and supportive approach to client care

• Strong interpersonal and communication skills

• Effective time management and multitasking ability

• Attention to detail

• Ability to build professional relationships with clients and families

• Ability to work under general supervision

• Strong initiative and problem-solving skills

• Ethical, dependable, and trustworthy

• Proficiency with intake and clinical software systems (e.g., NaviNet, CentralReach, SharePoint)

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Experience

• Experience administering and interpreting assessment tools such as:

  • VB-MAPP

  • ABLLS-R

  • Or similar tools

• Familiarity with current trends and best practices in ASD and Special Education